Softtonia (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name

• Email address

• Phone number

• Company name

• Billing and payment details

• Any other information you voluntarily provide via forms, emails, or communication

1.2 Non-Personal Information

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on our website

• Referring URLs

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can control cookies through your browser settings.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our services

• Respond to inquiries and provide customer support

• Process transactions and send invoices

• Improve website performance and user experience

• Send updates, marketing communications, and service-related notifications

• Ensure security and prevent fraud

• Comply with legal obligations

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With trusted third-party service providers who assist in operating our business (under confidentiality agreements)

• To comply with legal obligations, court orders, or government requests

• To protect our rights, privacy, safety, or property

• In connection with a business transfer, merger, or acquisition

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request correction or deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

• Request data portability

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. International Data Transfers

If you are accessing our services from outside India, please note that your information may be transferred to, stored, and processed in India or other countries where our service providers operate.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Softtonia
Email: sales@softtonia.com
Website: www.softtonia.com

This Privacy Policy is designed to align with global data protection standards including GDPR and applicable Indian IT laws.